Payment & Cancellation Policy

The following payment and cancellation policies apply when booking space at the Tranzac. Event organizers are expected to review and be familiar with this policy prior to submitting a request, and signing an event agreement for a confirmed event.

Payment Timeline:

  • Main Hall rentals require a 50% deposit and should be paid within two weeks of a signed event agreement. Invoices for the balance will be sent after the completion of the event,
  • Living Room rentals require full payment within two weeks of booking to secure the date booked.

Cancellation Policy:

The following incremental periods and refunds apply:

  • Three months or earlier: the payment shall be fully refunded minus a small processing fee,
  • Minimum three weeks before: 50% of the payment will be refunded,
  • Minimum one week before: 25% of the payment will be refunded,
  • Less than one week: the full payment will be retained by the Tranzac.

HST is considered to be part of all percentages.