The following payment and cancellation policies apply when booking space at the Tranzac. Event organizers are expected to review and be familiar with this policy prior to submitting a request, and signing an event agreement for a confirmed event.
- Deposit: a 50% deposit on a rental/booking should be paid within two weeks of a signed event agreement
- Full payment: remainder of rental/booking fee must be paid by the event date.
- Modifications to an event agreement: the rental/booking fee can be adjusted in response to shifting event requirements. A modified event agreement will be prepared to outline the changes.
The following incremental periods and refunds apply:
- Three months or earlier: the payment shall be fully refunded minus a small processing fee.
- Minimum three weeks before: 50% of the payment will be refunded.
- Minimum one week before: 25% of the payment will be refunded.
- Less than one week: the full payment will be retained by the Tranzac.
HST is considered to be part of all percentages.